“As per any undertaking of this magnitude, there were challenges which needed to be overcome. We have also experienced great uptime and performance stability through the peak Christmas trading period. “Since the Production cutover in October our daily, weekly and month-end processes have been completing successfully and in some instances pleasing performance improvements. Laurence Bennett, Technology Director for Enterprise Systems at Woolworths Group, says the company’s level of stability has been impressive since migrating its SAP platform to Azure. Compression has also allowed Woolworths Group to halve the size of the data it now holds in Azure. This improved its redundancy and resilience, which are essential for streamlining operations and delivering an excellent customer experience.
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Ahead of the migration, a business verification process was conducted over three days and more than 30 teams were involved to ensure there were no disruptions to the business operations.Īlongside the cloud migration, Woolworths Group redesigned its disaster recovery capability. Using SAP’s specialised downtime minimisation service, Near Zero Downtime, the outage window was reduced from the potential of a few days to 17 hours. All in all, a combined team of more than 200 people were involved in the program.ĭue to the round-the-clock nature of its retail operations and the size of the SAP application landscape, Woolworths Group needed to significantly minimise downtime. Woolworths Group was supported by its technology team, Microsoft engineers, SAP, TCS and several other partners. Planning for the cloud transformation project began in early 2020, with key decisions required around which cloud provider to select as well as the optimal approach to the migration. Woolworths Group successfully transformed its mission-critical SAP platform onto Azure (Source: Woolworths) These applications support Woolworths Group in a range of tasks, from the ordering of goods and management of inventory, to getting groceries into the hands of its customers. Woolworths Group’s SAP applications, including SAP ERP, SAP Retail for Merchandise Management and SAP Customer Activity Repository (CAR) on HANA, drive core business processes across its supermarkets, Metro stores, BIG W outlets, Countdown stores in New Zealand, and supply chain arm Primary Connect, as well as to its corporate finance and other enterprise support teams. This incredible outcome was achieved due to the high degree of collaboration, using industry best practices among Woolworths Group, Microsoft, SAP, and Tata Consultancy Services (TCS). Once the deployment approach was agreed upon, it took Woolworths Group just 8 months to successfully transform its mission-critical SAP platform onto Azure. This included one of the biggest SAP environments in the region, which is used to support Woolworths Group’s business processes across its retail capabilities as well as finance functions.ĭespite the global COVID-19 pandemic, the transformation was achieved on time, inside the budget, and with minimal business or customer disruption.
The program team updated and moved more than 20 SAP applications, 75 terabytes of data, 135 database servers and 435 application servers to Azure. The migration enabled Woolworths Group to be more agile, resilient and responsive to the changing needs of its customers, while also improving its operational resiliency and reducing technology risk.
When major Australian retailer Woolworths Group migrated its business-critical SAP system to Microsoft Azure, it knew it would be a big job – in fact, it would turn out to be one of the largest SAP cloud migrations undertaken in the Asia Pacific & Japan region.
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